{"id":1354,"date":"2023-04-03T01:08:10","date_gmt":"2023-04-02T22:08:10","guid":{"rendered":"https:\/\/vinya.com.tr\/?page_id=1064"},"modified":"2025-08-25T02:29:39","modified_gmt":"2025-08-24T23:29:39","slug":"support-services","status":"publish","type":"page","link":"https:\/\/vinya.com.tr\/en\/services\/support-services\/","title":{"rendered":"Support Services"},"content":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1608193681640{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221;][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-md-4&#8243;][vc_row_inner][vc_column_inner]<div  class=\"lqd-simple-heading-wrap ld_simple_heading_6a3c37fc092f0\">\n<h3 class=\"lqd-simple-heading\">\n\tServices<\/h3>\n<\/div>[vc_separator]<style>.ld_custom_menu_6a3c37fc09863 > ul > li > a{font-size:15px;color:rgb(51, 51, 51);background:rgb(247, 248, 250);}.ld_custom_menu_6a3c37fc09863 > ul > li:not(:last-child){margin-bottom:3px;}.lqd-stickybar > .lqd-head-col > .header-module > .ld_custom_menu_6a3c37fc09863 li{margin-inline-start:3px;}.ld_custom_menu_6a3c37fc09863 > ul > li > a:hover, .ld_custom_menu_6a3c37fc09863 li.is-active > a{background:rgb(233, 236, 240);}<\/style><div  \n\tclass=\"lqd-fancy-menu lqd-custom-menu menu-items-has-fill lqd-menu-td-none ld_custom_menu_6a3c37fc09863\"\n\t>\n\n<ul id=\"ld_custom_menu_6a3c37fc09863\" class=\"reset-ul   \" ><li id=\"menu-item-2402\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2402\"><a href=\"https:\/\/vinya.com.tr\/en\/services\/erp-project-management-consultancy\/\">ERP Project Management \/ Consultancy<\/a><\/li>\n<li id=\"menu-item-2400\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2400\"><a href=\"https:\/\/vinya.com.tr\/en\/services\/digital-transformation\/\">Digital Transformation<\/a><\/li>\n<li id=\"menu-item-2401\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2401\"><a href=\"https:\/\/vinya.com.tr\/en\/services\/e-transformation-services\/\">E-Transformation Services<\/a><\/li>\n<li id=\"menu-item-2404\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2404\"><a href=\"https:\/\/vinya.com.tr\/en\/services\/process-consultancy\/\">Process Consultancy<\/a><\/li>\n<li id=\"menu-item-2405\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2405\"><a href=\"https:\/\/vinya.com.tr\/en\/services\/support-services\/\">Support Services<\/a><\/li>\n<li id=\"menu-item-2406\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2406\"><a href=\"https:\/\/vinya.com.tr\/en\/services\/software-development\/\">Software Development<\/a><\/li>\n<li id=\"menu-item-2399\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2399\"><a href=\"https:\/\/vinya.com.tr\/en\/services\/business-intelligence-and-reporting\/\">Business Intelligence and Reporting<\/a><\/li>\n<li id=\"menu-item-2403\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2403\"><a href=\"https:\/\/vinya.com.tr\/en\/services\/global-services\/\">Global Services<\/a><\/li>\n<\/ul><\/div><style>.ld_spacer_6a3c37fc0e999{height:35px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a3c37fc0e999\"><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;7\/12&#8243; column_top_ontablet=&#8221;yes&#8221; column_top_onmobile=&#8221;yes&#8221; offset=&#8221;vc_col-md-offset-1 vc_col-md-7&#8243; responsive_css=&#8221;margin_bottom_medium:0px&#8221; css=&#8221;.vc_custom_1608195694447{margin-bottom: 35px !important;}&#8221;]<style>.ld_content_box_6a3c37fc0ec2a .lqd-fb-bg{background:-webkit-linear-gradient(180deg, rgba(255, 255, 255, 0) 0%, rgba(24, 27, 49, 0.6) 100%);background:linear-gradient(180deg, rgba(255, 255, 255, 0) 0%, rgba(24, 27, 49, 0.6) 100%);}<\/style><div id=\"ld_content_box_6a3c37fc0ec2a\" class=\"lqd-fb round h-pt-60 lqd-fb-style-6 pos-rel ld_content_box_6a3c37fc0ec2a\" data-lqd-zindex=\"true\">\n\t<div class=\"lqd-fb-inner lqd-overlay\">\n\t\t\n\t\t<div class=\"lqd-fb-shadow\"><\/div>\n\n\t\t<div class=\"d-flex flex-wrap align-items-center lqd-overlay\" data-hover3d=\"true\">\n\n\t\t\t<div class=\"lqd-fb-content-wrap lqd-overlay flex-column align-items-end transform-style-3d backface-hidden will-change-transform\" data-stacking-factor=\"0.5\">\n\n\t\t\t\t<div class=\"lqd-fb-img lqd-overlay rount backface-hidden\">\n\t\t\t\t\t<figure class=\"w-100\" data-responsive-bg=\"true\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"500\" src=\"https:\/\/vinya.com.tr\/en\/wp-content\/uploads\/2025\/08\/support-services.jpg\" class=\"w-100 invisible\" alt=\"\" srcset=\"https:\/\/vinya.com.tr\/en\/wp-content\/uploads\/2025\/08\/support-services.jpg 750w, https:\/\/vinya.com.tr\/en\/wp-content\/uploads\/2025\/08\/support-services-300x200.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/>\t\t\t\t\t<\/figure>\n\t\t\t\t\t<div class=\"lqd-fb-bg lqd-overlay\"><\/div>\n\t\t\t\t\t<div class=\"lqd-fb-hover-overlay lqd-overlay\"><\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t<div class=\"lqd-fb-content pos-abs pos-bl w-100 p-4 py-lg-7 px-lg-8 backface-hidden\">\n\n\t\t\t\t\t<span class=\"lqd-fb-icon d-flex mb-5\">\n\t\t\t\t\t\t<i class=\"lqd-icn-ess icon-lqd-laptop\"><\/i>\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t\t<h6 class=\"my-0 mb-3 font-weight-bold text-uppercase ltr-sp-2\">SERVICES<\/h6>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"lqd-fb-content-title my-0 mb-3 font-weight-bold\">Vinya Bili\u015fim's Continuous Support Services<\/h2>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n<\/div><style>.ld_spacer_6a3c37fc0f35a{height:30px;}@media (min-width: 992px) { .ld_spacer_6a3c37fc0f35a{height:45px};}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a3c37fc0f35a\"><\/div><style>.ld_fancy_heading_6a3c37fc0f72f p {margin-bottom:1.5em !important;  } .ld_fancy_heading_6a3c37fc0f72f .lqd-highlight-inner{height:0.275em!important;bottom:0px!important;}.ld_fancy_heading_6a3c37fc0f72f p {margin-bottom:1.5em !important;  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a3c37fc0f72f\">\n\t<p class=\"ld-fh-element lqd-highlight-underline lqd-highlight-grow-left text-decoration-default\"   >  To ensure your business processes continue uninterrupted, we at Vinya offer comprehensive support services. By providing troubleshooting, system management, training, and technical support, we stand by your business to deliver an uninterrupted service experience. Our expert team resolves potential issues as quickly as possible, preventing disruptions to your workflows. Our support services are designed to maintain your business continuity and enhance your operational efficiency.<\/p><\/div>[vc_separator color=&#8221;custom&#8221; accent_color=&#8221;rgba(0,0,0,0.1)&#8221; css=&#8221;.vc_custom_1608195050020{margin-top: 10px !important;}&#8221;]<style>.ld_fancy_heading_6a3c37fc1050b h6{color:rgb(51, 59, 65);background:rgb(246, 177, 2);}.ld_fancy_heading_6a3c37fc1050b h6 {font-size:11px; } .ld_fancy_heading_6a3c37fc1050b h6 {letter-spacing:0.1em; } .ld_fancy_heading_6a3c37fc1050b h6 {padding-top:7px !important; padding-right:20px !important; padding-bottom:7px !important; padding-left:20px !important;  } .ld_fancy_heading_6a3c37fc1050b h6 {margin-bottom:1.5em !important;  } .ld_fancy_heading_6a3c37fc1050b .lqd-highlight-inner{height:0.275em!important;bottom:0px!important;}.ld_fancy_heading_6a3c37fc1050b h6 {font-size:11px; } .ld_fancy_heading_6a3c37fc1050b h6 {letter-spacing:0.1em; } .ld_fancy_heading_6a3c37fc1050b h6 {padding-top:7px !important; padding-right:20px !important; padding-bottom:7px !important; padding-left:20px !important;  } .ld_fancy_heading_6a3c37fc1050b h6 {margin-bottom:1.5em !important;  } <\/style><div class=\"ld-fancy-heading ld-fh-has-fill text-uppercase ld_fancy_heading_6a3c37fc1050b\">\n\t<h6 class=\"ld-fh-element round lqd-highlight-underline lqd-highlight-grow-left text-decoration-default\"   >  DETAILED INFORMATION FOR EXPERTS<\/h6><\/div><style>.ld_spacer_6a3c37fc11155{height:35px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a3c37fc11155\"><\/div><style>.vc_accordion_6a3c37fc12034 .accordion-title{font-size:18px;line-height:1.55em;}.vc_accordion_6a3c37fc12034 .accordion-title a{color:rgb(21, 21, 23);}.vc_accordion_6a3c37fc12034 .accordion-item.active .accordion-title a{color:rgb(21, 21, 23);}.vc_accordion_6a3c37fc12034 .accordion-title a, .vc_accordion_6a3c37fc12034 .accordion-item{border-color:rgb(255, 255, 255);}.vc_accordion_6a3c37fc12034 .accordion-item:not(:last-child){margin-bottom:0px;}.vc_accordion_6a3c37fc12034 .accordion-expander{color:rgb(131, 131, 131);}.vc_accordion_6a3c37fc12034 .accordion-item.active .accordion-expander{color:rgb(77, 102, 255);}<\/style><div class=\"accordion accordion-lg accordion-active-has-shadow accordion-body-underlined accordion-expander-lg vc_accordion_6a3c37fc12034\" id=\"vc_accordion_6a3c37fc12034\"\n     role=\"tablist\" aria-multiselectable=\"true\">\n\n\t            <div class=\"accordion-item panel  active \">\n\n                <div class=\"accordion-heading\" role=\"tab\" id=\"heading_lqd-1587034043819-84b84fd6-594ff5ae-3cf3\" data-id=\"lqd-1587034043819-84b84fd6-594ff5ae-3cf3\">\n                    <h4 class=\"accordion-title\" data-controls=\"lqd-1587034043819-84b84fd6-594ff5ae-3cf3\">\n                        <a class=\"\" data-toggle=\"collapse\"\n                           data-parent=\"#vc_accordion_6a3c37fc12034\" href=\"#lqd-1587034043819-84b84fd6-594ff5ae-3cf3\"\n                           aria-expanded=\"true\" aria-controls=\"lqd-1587034043819-84b84fd6-594ff5ae-3cf3\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tVinya Bili\u015fim Support Services\n\t\t\t\t\t\t\t                                <span class=\"accordion-expander\">\n\t\t\t\t\t\t<i class=\"lqd-icn-ess icon-ion-ios-arrow-down\"><\/i>\n\t\t\t\t\t\t<i class=\"lqd-icn-ess icon-ion-ios-arrow-up\"><\/i>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n                        <\/a>\n\n                    <\/h4>\n                <\/div>\n\n                <div id=\"lqd-1587034043819-84b84fd6-594ff5ae-3cf3\" class=\"accordion-collapse collapse in\"\n                     role=\"tabpanel\" aria-labelledby=\"heading_lqd-1587034043819-84b84fd6-594ff5ae-3cf3\">\n                    <div class=\"accordion-content\">\n\t\t\t\t\t\t<style>.ld_fancy_heading_6a3c37fc117e9 p{color:rgb(47, 47, 47);}.ld_fancy_heading_6a3c37fc117e9 .lqd-highlight-inner{height:0.275em!important;bottom:0px!important;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a3c37fc117e9\">\n\t<p class=\"ld-fh-element lqd-highlight-underline lqd-highlight-grow-left text-decoration-default\"   >  At Vinya Bili\u015fim, we help transform your business processes by providing comprehensive support services to users of Microsoft 365 Dynamics Business Central and our other applications. With our expertise in ERP systems and deep knowledge, we are by your side at every stage of your business.<\/p>\n<p>By maximizing the opportunities our products offer:<\/p>\n<p>We provide a flawless experience during system integration and installation processes.<br \/>\nWe offer personalized solutions and optimization strategies to ensure you get the full value from your investments.<br \/>\nWe simplify the platform&#8217;s complex features to ensure ease of use.<br \/>\nWith continuous training and consultancy services, we support your team in using the platform efficiently and effectively.<br \/>\nWe ensure your business continuity with fast, effective, and scalable solutions in the face of possible disruptions and technical issues.<br \/>\nWith our remote support options, we make you feel that we are always by your side, anytime and anywhere.<\/p>\n<p>At Vinya Bili\u015fim, we are here to maximize the advantages our products provide. Whether during the installation phase or in your daily operations, our experienced support team is always at your service. Trust us to manage your business processes smoothly and efficiently, and we\u2019ll take care of everything else. Vinya Bili\u015fim is with you every step of the way!<\/p><\/div>                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\t<\/div><style>.ld_button_6a3c37fc1232c.btn-icon-solid .btn-icon{background:rgb(246, 177, 1);}.ld_button_6a3c37fc1232c.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(246, 177, 1);}.ld_button_6a3c37fc1232c.btn-icon-solid:hover .btn-icon{background:rgb(18, 18, 18);}.ld_button_6a3c37fc1232c{background-color:rgb(246, 177, 1);border-color:rgb(246, 177, 1);color:rgb(0, 0, 0);}.ld_button_6a3c37fc1232c:hover{background-color:rgb(18, 18, 18);border-color:rgb(18, 18, 18);color:rgb(255, 255, 255);}.ld_button_6a3c37fc1232c .btn-gradient-bg-hover{background:-webkit-linear-gradient(to right, rgb(18, 18, 18) 0%, rgb(18, 18, 18) 100%);background:linear-gradient(to right, rgb(18, 18, 18) 0%, rgb(18, 18, 18) 100%);}.ld_button_6a3c37fc1232c .btn-gradient-border defs stop:first-child{stop-color:rgb(246, 177, 1);}.ld_button_6a3c37fc1232c .btn-gradient-border defs stop:last-child{stop-color:rgb(246, 177, 1);}.ld_button_6a3c37fc1232c:hover .btn-gradient-border defs stop:first-child{stop-color:rgb(18, 18, 18);}.ld_button_6a3c37fc1232c:hover .btn-gradient-border defs stop:last-child{stop-color:rgb(18, 18, 18);}<\/style><a href=\"#header-contact-modal\" class=\"btn btn-solid btn-lg round border-thin btn-hover-swp btn-has-label ld_button_6a3c37fc1232c\" data-lity=\"#header-contact-modal\" >\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\" data-text=\"Book a Consultancy Appointment\" >Book a Consultancy Appointment<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"lqd-icn-ess icon-md-arrow-forward\"><\/i><\/span>\t<span class=\"btn-icon\"><i class=\"lqd-icn-ess icon-md-arrow-forward\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n[\/vc_column][\/vc_row][vc_row enable_content_animation=&#8221;yes&#8221; ca_init_scale_x=&#8221;0.85&#8243; ca_init_scale_y=&#8221;0.85&#8243; ca_init_opacity=&#8221;0&#8243; ca_an_scale_x=&#8221;1&#8243; ca_an_scale_y=&#8221;1&#8243; ca_an_opacity=&#8221;1&#8243; ca_init_scale_z=&#8221;1&#8243; ca_an_scale_z=&#8221;1&#8243; css=&#8221;.vc_custom_1655089372825{margin-bottom: -50px !important;padding-top: 100px !important;padding-bottom: 100px !important;}&#8221; ca_duration=&#8221;1800&#8243; ca_delay=&#8221;180&#8243; ca_init_translate_y=&#8221;65&#8243; ca_init_rotate_x=&#8221;-35&#8243;][vc_column enable_column_shadowbox=&#8221;yes&#8221; responsive_css=&#8221;padding_right_medium:90px|padding_left_medium:90px&#8221; css=&#8221;.vc_custom_1655089389426{margin-bottom: -100px !important;padding-top: 55px !important;padding-right: 15px !important;padding-bottom: 55px !important;padding-left: 15px !important;background-color: #f6b101 !important;border-radius: 10px !important;}&#8221; column_box_shadow=&#8221;%5B%7B%22x_offset%22%3A%220%22%2C%22y_offset%22%3A%2215px%22%2C%22blur_radius%22%3A%2250px%22%2C%22shadow_color%22%3A%22rgba(0%2C%200%2C%200%2C%200.19)%22%7D%5D&#8221; responsive_align=&#8221;text-center text-md-left&#8221;][vc_row_inner content_placement=&#8221;middle&#8221;][vc_column_inner align=&#8221;text-center&#8221; offset=&#8221;vc_col-md-6&#8243; responsive_align=&#8221;text-md-left&#8221;]<style>.ld_fancy_heading_6a3c37fc13330 h2{color:rgb(255, 255, 255);}.ld_fancy_heading_6a3c37fc13330 h2 {font-size:24px; } @media (min-width: 992px) { .ld_fancy_heading_6a3c37fc13330 h2 {margin-bottom:0px !important;  }  } .ld_fancy_heading_6a3c37fc13330 .lqd-highlight-inner{height:0.275em!important;bottom:0px!important;}.ld_fancy_heading_6a3c37fc13330 h2 {font-size:24px; } @media (min-width: 992px) { .ld_fancy_heading_6a3c37fc13330 h2 {margin-bottom:0px !important;  }  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a3c37fc13330\">\n\t<h2 class=\"ld-fh-element lqd-highlight-underline lqd-highlight-grow-left text-decoration-default\"   >  Experience the Business Central Chosen by Leading Companies \u2013 15 Days Free Trial<\/h2><\/div>[\/vc_column_inner][vc_column_inner align=&#8221;text-center&#8221; responsive_align=&#8221;text-md-right&#8221; offset=&#8221;vc_col-md-6&#8243;]<style>.ld_button_6a3c37fc148f5.btn-icon-solid .btn-icon{background:rgb(255, 255, 255);}.ld_button_6a3c37fc148f5.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(255, 255, 255);}.ld_button_6a3c37fc148f5.btn-icon-solid:hover .btn-icon{background:rgb(18, 18, 18);}.ld_button_6a3c37fc148f5{background-color:rgb(255, 255, 255);border-color:rgb(255, 255, 255);color:rgb(0, 0, 0);}.ld_button_6a3c37fc148f5:hover{background-color:rgb(18, 18, 18);border-color:rgb(18, 18, 18);color:rgb(255, 255, 255);}.ld_button_6a3c37fc148f5 .btn-gradient-bg-hover{background:-webkit-linear-gradient(to right, rgb(18, 18, 18) 0%, rgb(18, 18, 18) 100%);background:linear-gradient(to right, rgb(18, 18, 18) 0%, rgb(18, 18, 18) 100%);}.ld_button_6a3c37fc148f5 .btn-gradient-border defs stop:first-child{stop-color:rgb(255, 255, 255);}.ld_button_6a3c37fc148f5 .btn-gradient-border defs stop:last-child{stop-color:rgb(255, 255, 255);}.ld_button_6a3c37fc148f5:hover .btn-gradient-border defs stop:first-child{stop-color:rgb(18, 18, 18);}.ld_button_6a3c37fc148f5:hover .btn-gradient-border defs stop:last-child{stop-color:rgb(18, 18, 18);}<\/style><a href=\"#header-contact-modal\" class=\"btn btn-solid btn-lg round border-thin btn-hover-swp btn-has-label ld_button_6a3c37fc148f5\" data-lity=\"#header-contact-modal\" >\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\" data-text=\"Try for Free\" >Try for Free<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"lqd-icn-ess icon-md-arrow-forward\"><\/i><\/span>\t<span class=\"btn-icon\"><i class=\"lqd-icn-ess icon-md-arrow-forward\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1608193681640{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221;][vc_column width=&#8221;5\/12&#8243; 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